BCYF & Bethany have merged! Our two like-minded not-for-profit organisations are now Meli. Learn more

Employee Assistance Program

Employee Assistance Program

Bethany Community Support works with organisations to provide support to employees through the Employee Assistance Program.

An Employee Assistance Program (EAP) is a confidential counselling service available to any employee of a member organisation who needs assistance with issues affecting their wellbeing, either personally or at the workplace. Counselling with qualified Bethany professionals can be provided over the phone or face-to-face.

Bethany’s counsellors have a broad range of qualifications and experience including counselling, psychotherapy, family therapy and social work. The EAP can be used for assistance with:

  • relationship issues
  • family difficulties
  • personal problems
  • stress and anxiety
  • interpersonal conflicts
  • alcohol or drug-related issues
  • grief and loss
  • financial hardship
  • issues affecting work.

The EAP can also assist with referral to other support services both provided by Bethany and other community support organisations if required.

Once your organisation has engaged Bethany as an EAP provider, each employee can access three free sessions per year. We provide brochures and cards that you can give to your employees so they can find out more information.

For employers

If you’d like to speak to us about becoming a member organisation and setting up an EAP agreement for your business or workplace, please contact us on (03) 5278 8122.

For more information, download our EAP proposal.

For employees

If your employer has an EAP agreement with Bethany and you’d like to speak confidentially with one of our counsellors, download our EAP brochure or call (03) 5278 8122.

Who it is for

Geelong region, Warrnambool region, Horsham region service via online or phone
Employers, Employees
No Referral required

How to access this service

Call to speak with us during business hours on (03) 5278 8122

Frequently asked questions

I’m an employee – what information is provided to my employer?

Counselling sessions are 100% confidential between the participant and the practitioner. No information is shared with your employer. 

Bethany Community Support, including our EAP program is required to follow laws about using, storing and disclosing personal information, including the Information Privacy Act 2000 (Victoria), the Privacy Act 1988 (Commonwealth) and the Privacy and Data Protection Act 2014 (Victoria). You can find out more information in our Privacy Policy.  

I’m an employee – do I have to pay for the program?

This program is free for employees – employers cover the costs of the EAP program. Employees are eligible to receive up to three sessions per year. For ongoing support, we can help connect you to a longer-term service.   

I’m an employee – are session times provided outside traditional ‘work hours’?

Yes, we can provide counselling outside 9.00am – 5.00pm. Talk with your counsellor to see what works best for your schedule. 

How many sessions are provided?

 Three sessions are provided for free.  

What if I need further support?

If the employee and counsellor agree that the employee would benefit from further or longer term counselling sessions or other support, the counsellor will provide the employee with appropriate referral options to another counsellor or mental health professional.  


Your situation is unique, but you don’t need to struggle alone. We are here to help.