Intake Support Officer

Bethany Community Support has been in operation for over 150 years and has supported individuals within the community through a number of programs. We have a broad range of programs which:

  • Support the education, well-being and safety of children
  • Support women and children affected by family violence
  • Assist men who use violence to become accountable for their behavior

Introduction to role:

Bethany is excited to advertise for the role of Intake Support Officer. This position is part time (22.8 hours per week) and will be reporting to a Child First Team Leader. The core purpose of this role is to provide administrative support for brokerage funding and the intake function in the Orange Door for Bethany Community Support.

Key Responsibilities:

  • Provide general administrative assistance to process Hub Intake referrals, requiring the use of general MS Office Programs and CRM systems.
  • Work closely with the Team Leader (including Child FIRST, Specialist Men’s Service and other Hub Team Leaders in processing referrals based on prioritisation of need and management of systems to ensure a seamless and efficient intake system.
  • Review, process and record sensitive client information relating to family violence and child wellbeing concerns accurately on the Hub Client Relationship Management (CRM) system.
  • Review and maintain effective administrative, client filing systems that is in line with policies and procedures, and accreditation standards.
  • Provide administrative support for the brokerage for all staff in the Orange Door.
  • Contributes to the development of processes and systems to improve quality of service.

About you:

To be successful in this role you will:

  • have a minimum of two years experience in an administrative role with a focus on data entry
  • be competent in the use of data management systems
  • be an excellent communicator with a strong attention to detail
  • an understanding of the gendered nature of family violence and child development attachment and trauma theories would be highly regarded

What we offer:

  • A diverse and inclusive environment
  • Flexible working arrangements
  • Salary sacrificing
  • Employee Assistance Program

How to apply

Please click the Apply Now link to attach a copy of your Cover Letter, CV and a document addressing the Key Selection Criteria.

If you require any further information please contact us via employment@bethany.org.au.

In order to comply with mandatory Child Safety Standards, all employment is subject to a valid and current Police Check and Working with Children Check.

Applications close 5.00 pm, Tuesday 23 April 2019.

Bethany celebrates diversity and seeks to engage respectfully with people of diverse experiences and backgrounds. 

 

Position Description

Manager Kinship and Family Services

Bethany Community Support has been in operation for over 150 years and has supported individuals within the community through a number of programs. We have a broad range of programs which:

  • Support the wellbeing and safety of children and their families
  • Provide quality care for children living away from family
  • Support women and children affected by family violence
  • Assist men who use violence to become accountable for their behavior
  • Provide disability services under the NDIS
  • Assist people who are homeless or at risk of homelessness
  • Assist people experiencing financial stress and provide material aid
  • Support those affected by problem gambling
  • Support parents in their parenting role

Introduction to role:

This is an exciting and dynamic full time role reporting to the Executive Manager, Practice Development and Family Connections. This position is responsible for managing and leading the delivery and strategic development of the Kinship Care, Integrated Family Services and Refuge Minor Programs to ensure quality service delivery to meet client needs, current reforms and the organisations strategic plan.

Key Duties:

  • Provide strong leadership and support to the Kinship, Family Services and Refugee Minor teams
  • Manage, monitor and evaluate program performance against funding requirements
  • Manage and develop internal and external relationships
  • Manage program specific financial budgets and expenditure

Skills and Attributes:

  • Ability to lead, manage and motivate staff
  • Experience with and commitment to change management processes
  • Comprehensive understanding of, and experience in, the human services delivery system with particular reference to Kinship and Integrated family services
  • Ability to mediate and negotiate appropriate outcomes in complex work environments

What we offer:

  • A diverse and inclusive environment
  • Flexible working arrangements
  • Salary sacrificing
  • Employee Assistance Program

How to apply:

Please click the Apply Now link to attach a copy of your Cover Letter, CV and a document addressing the Key Selection Criteria.

If you require any further information please Kathryn Howe, Executive Manager on (03) 5278 8122.

In order to comply with mandatory Child Safety Standards, all employment is subject to a valid and current Police Check and Working with Children Check.

Applications close 5.00 pm, Tuesday 23 April 2019.

Bethany celebrates diversity and seeks to engage respectfully with people of diverse experiences and backgrounds. 

Position Description

Senior Systems Administrator

Bethany Community Support has been in operation for over 150 years and has supported individuals within the community through a number of programs. We have a broad range of programs which:
• Help build better relationships
• Support the education, wellbeing and safety of children
• Support women and children affected by family violence
• Assist men who use violence to become accountable for their behavior
• Provide disability services under the NDIS
• Assist people who are homeless or at risk of homelessness
• Assist people experiencing financial stress and provide material aid
• Help those affected by problem gambling
• Support parents in their parenting role

About the role:
Bethany is excited to advertise for the role of Senior Systems Administrator. This position is a 12-month contract, with the idea to make permanent, and will be reporting to the ICT Manager. The core purpose of this role is to take the technical lead on a number of projects and to be an escalation point within the IT team for Bethany Community Support.

Key Responsibilities:
• Lead various IT projects
• Produce project documentation
• Act as a senior escalation point for IT team
• Perform some BAU duties within IT team

Skills and Attributes:
• Windows Server technologies
• VMware
• Office 365
• Cloud technologies
• PowerShell

What we offer:
• A diverse and inclusive environment
• Flexible working arrangements
• Salary sacrificing
• Employee Assistance Program

How to apply:
Please click the Apply Now link to attach a copy of your Cover Letter, CV and a document addressing the Key Selection Criteria.

If you require any further information please contact us via employment@bethany.org.au

In order to comply with mandatory Child Safety Standards, all employment is subject to a valid and current Police Check and Working with Children Check.

Applications close 5.00 pm Friday 19th April 2019.

Bethany celebrates diversity and seeks to engage respectfully with people of diverse experiences and backgrounds. 

Position Description