We welcome your comments and feedback.

If you have concerns about the way you have been treated by a Bethany staff member or volunteer, or have a complaint about the service you have received, you may lodge a complaint.

We encourage you to speak directly with your worker in the first instance. If this is not possible, contact us via:


Mail: Bethany Community Support, 16 Ballarat Rd, Hamlyn Heights, VIC 3215

Phone: (03) 5278 8122

In person: Please ask our receptionist for a Complaint Form to complete

If you identify as LGBTI we need your help to ensure we are creating an environment that is LGBTI welcoming and supportive.

Let us know your thoughts by filling out this survey: