Gambler’s Help (South West Victoria)

We support an inclusive environment where people of all genders and ages, people living with a disability, First Nations people and people from LGBTI and CALD communities feel empowered to share their experiences and ideas; knowing that these will be valued and respected. Our staff are well-informed and sensitive to lived experiences. They understand the complexities and challenges people face when accessing services. We are committed to working with you to understand your needs.

When gambling is no longer fun or entertaining it can signal a serious and stressful issue. Gambling can become not just a personal problem but it can develop into an issue for the people around you, including family, friends and work colleagues.

Bethany Community Support staff can work to reduce gambling harm with the person experiencing problem gambling as well as those affected by someone’s problem gambling to reduce the impacts and develop strategies to prevent further harm.

The Gambler’s Help program includes:

Therapeutic Counselling
Therapeutic counselling allows you to talk about the impact of gambling in a safe, confidential, and non-threatening environment. Therapeutic Counsellors offer face to face and phone counselling by appointment, giving you a greater choice.

Financial Counselling
Gambler’s Help financial counsellors provide advice and support to clients in understanding and exercising their rights and responsibilities in relation to debt recovery, payment of bills and government concessions and entitlements.

Venue Support
Venue Support works together with gaming venue staff and management to support the development and maintenance of responsible gambling environments. Venue Support plays a key role in training and educating venue staff and supporting gaming venues to meet and exceed the requirements of industry Responsible Gambling Codes of Conduct

Community Education
Community Education encompasses the delivery of health promotion activities aimed at addressing the prevention of gambling harm. Community Education aims to improve knowledge, increase awareness and take action to reduce the impacts of gambling related harm.

Our services:

  • Are free and confidential
  • Can help you control or stop your gambling habits
  • Are available for family members, friends and carers
  • Are able to help sort out your finances and give you tips and tools to manage better
  • Are available for one-on-one appointments, or with others
  • Engage with interpreter services, if English is your second language
  • Support the Barwon and Great South Coast regions.

For further information or to request an appointment please contact:

Phone:             (03) 5278 8122
After hours:     1800 858 858 or
Alternatively, please complete the Gambler’s Help Intake Form here.