Tenancy assistance

Bethany Community Support’s Tenancy Assistance and Advocacy Program (TAAP) can help with a wide range of issues that may be facing tenants, including:

  • repairs
  • rental increases
  • notices to vacate
  • bond refunds
  • goods left behind
  • VCAT hearings
  • ending a lease
  • breaches of the landlord’s duties

The TAAP program services tenants who live in a private rental, either through a real estate agent or directly with the landlord. If tenants living in private rental accommodation are experiencing financial disadvantage and/or family violence then they are eligible for ongoing assistance and advocacy.

Please note that the program does not cover disputes between tenants.

The TAAP program services Warrnambool and surrounds, Portland , Hamilton and the Wimmera.
The program can assist at VCAT Hearings listed at Warrnambool, Portland, Hamilton and Horsham if you meet the eligibility criteria.
This is a free service.

Please call us on (free call) 1300 510 439, email: TAAPwesterndistrict@bethany.org.au,  download a formor complete the form online

Funding for the Tenancy Assistance and Advocacy Program is provided by the Victorian Government via Consumer Affairs Victoria.